The Panther Welcome Center, located in Room 101, combines functions of admissions, registration, financial aid, billing, student success, and advisement into one area that provides services to students from the first time they contact the College until they leave and beyond. Some part-time students have assigned advisors located in this office instead of faculty advisors. Furthermore, the Enrollment Services Specialists, advisors, and other staff can provide all students and staff useful information regarding courses, programs, and College procedures related to academic planning and registration. Stop in or call 607-844-6580 for information or assistance.
Changes to student schedules (drop, withdrawal, etc.) could impact financial aid. Students should be directed to make an appointment with the financial aid office when making adjustments to their schedule. To schedule an appointment they should email AID@tompkinscortland.edu or schedule through Starfish. Students should be encouraged to consult with their advisors whenever making schedule changes.
The office of Student Success: Advising, Career, and Transfer (SSACT) supports students during all stages of their academic journey. Student Success coordinates new student onboarding and advisement through START (Student Transition, Advising, Registration and Testing). Student Success provides ongoing advisement for part-time and non-matriculated students and supports faculty advisors in the advisement of full-time degree-seeking students. The office also provides programs, workshops, and advising specific to career development (career exploration, resume building, job search, etc.) and transferring to another college or university. Student Success advisors also conduct outreach, programming, and training for all students to promote retention. The Student Success team works with students in special populations such as adult learners (e.g., Pathways Scholarship recipients), students returning to the college, and students who have fallen below the College’s minimum academic standards. In addition, SSACT provides a variety of intervention services for students in academic jeopardy including oversight of Starfish, our early alert system. Faculty and staff who are concerned about a student’s academic progress are encouraged to refer the student to SSACT for assistance and support by raising a flag or submitting a referral in Starfish.
Room 101, by phone ext. 4521, or success@tompkinscortland.edu
The instructor’s signature is required to allow a student to add a class if the class has already begun (specific guidance about add/drop deadlines is emailed to faculty and staff by the Registrar on the first day of each semester). It is the instructor’s decision whether to add a student in those situations. The instructor should first verify that there are no students on the wait list for the course and that the student has met all prerequisites before granting the student permission to add the course. College Administration reserves the right to over-enroll classes by ten percent if necessary.
A copy of the Registration Form (as a fillable pdf) and a Change of Schedule Form (as a fillable pdf) can be found online via the links below. Students may obtain these forms from the Enrollment Services Center in Room 101, online, or by contacting their academic advisor. Advisors: please work with students to complete the form and submit it via email to regbilling@tompkinscortland.edu along with a statement authorizing the class schedule change. Registration & Billing will email the student and faculty advisor once the form has been processed. The forms can be found on the Advising Resource Team page in MS Teams.
Tompkins Cortland Community College Library 170 North St, P.O. Box 139, Dryden, NY 13053
607-844-8222, ext. 4360 | 1-888-567-8211, ext. 4360 (toll free)
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